We had our exterior renovated a year ago by CRS and can say with confidence that they do exceptional, lasting work. From start to finish, they were professional, detail-oriented, hard-working and attentive to our needs. They completed our siding, roof, gutters, chimney flashing and attic insulation. CRS made the entire process seamless and they breathed new life into our home.
When we received quotes from multiple companies, Dino was the only one who physically climbed onto our roof for an inspection and found that our ridge cap shingles were compromised. He came back to make the repair. In addition, he was the only representative who took the time to sit down with us and give us a true education on roof/siding replacement. Because this was our first home renovation project, we wanted to make sure we found the right contractors. CRS hit it out of the ballpark. Dino listened to all of our concerns and provided thoughtful solutions that covered everything from design questions to budgeting needs. It mattered that he gave us his time and responded honestly; his professionalism gave us confidence in moving forward with CRS.
Our project manager Kelvin was communicative, professional and responsive. He held our hand every step of the way and made sure that we were satisfied with the work. All questions and concerns were addressed promptly and no question was too small, even when there were many. Kelvin would actually call me and talk things through, instead of texting an answer—that stood out to me. Pedro and Marcello were our foremen and their combined engineering and artistry helped make our vision come true. Pedro went above and beyond with such patience and craftsmanship that even to this day, I look at the details of our bay window trims and sconce mounting blocks (which he created from scratch) and marvel. We had high expectations and they were exceeded. The team came early everyday and made sure that once the roof came down, the waterproofing went up because the next day it did rain. They waited in their vans until the rain subsided and went back to work. Any time we had an ask, they went out of their way to answer. And they kept everything neat and tidy. Their commitment, skill and work ethic made me feel sure that we made the right choice. The work speaks for itself.
We met the legendary Mike and learned so much just from talking with him. The team at CRS became like family to us and we can’t wait to work with them again. As I have recommended them to friends and family, I highly recommend CRS! And go with the Hardie siding, you won’t regret it.
Response from the owner:Thank you so much! We truly appreciate your review and putting your trust on us.