If you are like most business owners, you have a lot on your plate. When a commercial roof repair or replacement is necessary, you want the process to go smoothly and with a minimum of distractions.
Your job is to run your business, not manage a roofing project full-time. Still, it is difficult to take a hands-off approach when it can impact your bottom line, now and in the long term.
Replacing an aging or failed roof system isn’t something you do every day. There are safety concerns, potential liability issues and a critical need for proper installation. For real peace of mind, it’s important you find a contractor that you trust and communicate well with.
If it has been years since your last commercial roof replacement, you’ll want to look into recent developments in the industry — there may be more energy-efficient, longer-lasting options to consider.
Locate and Vet Contractors
Find a roofing company you can trust by thoroughly comparing various roofing contractors — there is simply no substitution for due diligence.
When you need commercial roofing in NJ, compile a list of commercial roofing contractors you want to consider. You may get referrals from friends and business associates. You might locate options through an online review of ratings and testimonials.
Although it may be challenging to take time from your day-to-day responsibilities to properly vet roofing contractors, a modest effort now may save you thousands of dollars and potential headaches in the years to come.
Look For Key Qualities
A family-run business in which the owner is very involved is often a good option. A contractor certified by a major roofing manufacturer is also a good choice. Manufacturers certify roofers they trust to properly install their products properly.
A manufacturer has a lot on the line when it warranties a commercial roofing system. Both the manufacturer and the customer have something in common: They both want to deal with a contractor they can trust.
Insurance and Safety
Will you feel more confident in a successful contractor with far more liability insurance than the minimum? Although some contractors have $1 million or less in coverage, CRS has $11 million in liability insurance.
When it comes to important things like insurance and a state license, don’t just take the contractor’s word for it. Rather, ask to see a current contractor’s license and a current insurance policy. Ideally, you’ll call the insurance company to verify coverage.
For peace of mind, you also want a contractor dedicated to abiding by all OSHA regulations. Ideally, workers have gone through OSHA safety training.
Resolving Different Views
As you meet the representatives of companies that supply commercial roofing in NJ, you’ll sense differences. Some reps will demonstrate more expertise than others. One challenge is that you’ll often get very different information from different contractors.
At best, these are legitimate differences of opinion about repair or replacement. At worst, some contractors may try to take advantage of the situation.
Compare roofers until you find one you are comfortable with. Since no two commercial flat roofs are the same, you’ll want to identify a contractor that is willing to customize a roof system to address your specific needs.
Ultimately, you’ll want to identify a source for commercial roofing in NJ that demonstrates a desire to do the right thing for you. When it comes to commercial roofing, you want to buy it once, do it once and do it right.
Detailed, Upfront Contracts
While customization is one key aspect of customer service, transparency is another. It is much easier to trust a contractor that is open and upfront in all aspects of their service. For example, the contract should clearly state costs, time frames and materials.
A clear time frame helps you plan your business activities around the project. Also, roofing materials may look alike when they are in fact very different. For example, it is important to specify both the brand and the thickness (i.e., 45, 50 or 60 mil) of single-ply roofing.
The use of a contractor certified by a major roofing manufacturer provides peace of mind during the installation of your roofing system. A certified contractor must install your new roof according to the manufacturer’s requirements and industry best practices. Also, proper installation ensures that your manufacturer warranty will be honored.
Once work is underway, on-site supervision is important. The installation should occur under the watchful eye of a supervisor or project manager. Don’t hesitate to consult with the roofing supervisor about any questions you have as your project proceeds.
Finally, the work area should be organized to maximize safety. Debris should be promptly deposited in the construction dumpster.
A capable contractor will gladly review any concerns you may have during or after installation. Follow-up should also include a review of roof maintenance requirements and a review of your roof warranty. In the years to come, periodic inspections help you get the most out of your investment.
Contact Us Today
Consider CRS when you need commercial roofing in NJ and beyond. We work with top commercial roofing manufacturers like Duro-Last, Carlisle and ERC.
CRS was the featured contractor in an NJ Duro-Last case study in Facility Executive. For more than 45 years, we’ve served our many commercial clients in New Jersey, Pennsylvania and Connecticut.
We will custom-design a roofing solution that meets the unique requirements of your building. We are also here to assist you with a full range of commercial roofing services, including emergency repairs, routine inspections and service work.